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Moving CRM
Moving company CRM
A CRM for movers is only useful if it knows what a move actually is. Store Stash keeps the customer, the job, the driver, the storage unit, the proof photos and the money on one record.
Key facts
- Product
- Store Stash — moving company software
- Market
- United States
- Basic plan
- $175 per month, 5 office seats
- Premium plan
- $199 per month, unlimited office seats
- Drivers
- Unlimited on both plans
- Free trial
- 7 days, no credit card
- Premium adds
- Live GPS tracking, in-app messaging, ready-for-delivery reminders, accounting & payroll
- Driver app
- iOS and Android
What a moving company CRM has to do
A moving company CRM is the system of record for every customer and every job a moving business runs. It holds the contact details, the broker contract, the route, the dates, who is running it, and what has been collected — from first call to final balance.
The distinction that matters: a generic sales CRM tracks a deal. A moving CRM has to track a physical job that moves through the world. The goods get picked up, sit in a storage unit for three weeks, and get delivered by a different driver in another state. If your CRM cannot represent that, your team ends up running two systems and reconciling them by hand.
What lives on a job record in Store Stash
- Customer and contract — name, phone, email, broker contract number.
- The route — pickup and delivery city, state and ZIP, expressed as a lane.
- The dates — pickup date, ready-for-delivery (RFD) date, delivery date.
- Shipments — cubic feet, weight, description and amount due per load.
- Assignment — which driver has the pickup leg and which has the delivery leg.
- Storage — which facility and unit holds the goods, and when it was released.
- Proof — the photo trail at pickup, storage and delivery, flagging anything missing.
- Money — a three-point payment ledger (pickup, storage, delivery) with total, collected and remaining.
- History — an audit timeline of every change, who made it and when.
One record, not two. Because the customer record and the operational job are the same object, the office never has to ask which system is right.
Finding a job again
Search by job number or customer name, and filter by region, priority, lane, delivery-due date or minimum cubic feet. On a phone the list stacks into tappable cards so a manager can answer a customer call from anywhere.
Questions
What is a moving company CRM?
A moving company CRM is the system that holds every customer and job record for a moving business: contact details, the estimate, the booked move, the lane and dates, what was collected, and the history of the job. In Store Stash the customer record and the operational job are the same record, so the office is never reconciling a sales system against a dispatch board.
Does Store Stash include a CRM?
Yes. Every job in Store Stash carries the customer, broker contract number, phone, email, route, dates, foreman, shipments and the full payment ledger, with an audit timeline of every change. It is a job-centred CRM built for movers rather than a generic sales CRM.
How is this different from a generic CRM?
Generic CRMs track deals. A moving CRM has to track a physical job through the field: which driver has it, which storage unit holds the goods, which photos prove the hand-off, and what balance is still owed. Store Stash models lanes, cubic feet, ready-for-delivery dates, storage assignments and photo proof natively.
How much does the Store Stash moving CRM cost?
It is included in both plans: Basic at $175 per month and Premium at $199 per month, with a 7-day free trial and no card required.
Related: Buyer’s guide · Dispatch software · Storage management